Your use of this site is conditioned upon your compliance with the general terms and conditions detailed below. If you choose to visit the site and access the services provided through the site, you acknowledge and fully accept these terms and conditions, which form the basis of the contract between the Company and you.
This website is owned by Eduson Education SRL, with its registered office in Cluj-Napoca, Bradutului Street, No. 20, Cluj County, registered with the Trade Registry Office attached to the Cluj Court under no. J12/1107/2021, having VAT number RO43845270.
Email: support@edusontv.net For the facilitation of information transmission, we will use the term "Company" to refer to Eduson Education SRL, and the terms "my.eduson.online" or "eduson.online" or "site" to refer to the the current website.
1. Content of the webite
This website created to facilitate access to online education for medical personnel and individuals with interests in the medical field, as explicitly stated on the site.
The Company will undertake all necessary actions to provide customers with materials of the highest quality, relevance, and currentness in the field covered by the course.
For this purpose, and to ensure efficient management of the materials on the site, the company reserves the right to remove materials that are no longer of interest, have been replaced with updated materials, no longer meet a certain quality standard, or for any other such reasons deemed inappropriate or whose broadcasting rights negotiated with the course creators have expired. Therefore, the company does not guarantee the constant maintenance of all materials on the present website.
Before deleting material, the company will communicate this aspect to customers and provide a grace period from the first communication until the removal of the content in question.
The services offered through the site are exclusively those related to the fields of activity presented on the site's homepage. Please note that the materials are created for educational purposes.
2. Conditions for using the site
In order to access the services provided through the site, you must create a personal account on the site. To do this, please use the "Create an account" button on the main page of the site and follow the appropriate steps to create the account. You are obliged to provide the information requested and to complete all fields appropriately, completely, correctly, and truthfully, as specified in the identity document.
The account can be accessed based on an access password, known only to you. You are fully responsible for keeping your access password and any registration, authentication, and account information secure. A user account provides access to the program for one person only. You are obligated not to transmit your authentication data to a third party.
Any natural person, regardless of nationality, who is at least 18 years old at the time of creating the account, can create an account on the site. We do not knowingly allow individuals under the age of 18 to create accounts granting access to the site. Any access to the site by minors directly or through guardians/legal representatives is at their own risk.
The site can only be used for viewing, creating an account, accessing a personal account, accessing existing services on the site, evaluating, and recommending our services. Our site cannot be used for any illegal or fraudulent payments, for posting or transmitting any material with defamatory, threatening, obscene, indecent, instigating, or similar content. We reserve the right not to allow the posting and/or immediately delete any comment on the site that contains inappropriate language, serious writing errors, or that could damage our image and/or create discomfort for us, the authors of the materials on the site, or the customers and visitors. You are fully responsible for any operation and/or payment made from your account using the site.
We cannot guarantee the discontinuous and uninterrupted use of the site. Errors, defects, viruses, or other harmful behaviors may occur on the site or on servers that make it unavailable. We will take all measures to limit and eliminate such unpleasant events as soon as possible. You do not have the right to interfere with the operation of our site or to take any intervention measures on our computer equipment, regardless of the reason or the result obtained.
We reserve the right to terminate the site without prior notice to users. We reserve the right to freely establish relationships with specialized persons who will participate in creating various materials on the current website, and we do not assume that these persons will have a constant presence on the site.
3. How to become a user of the website
Any customer who wishes to do so can register on our site by accessing the "Join Now" button available on the main page, followed by a simple click on the subscribe button, by appropriately following the steps required for registration.
For registration, you will be asked to enter your first name, last name, email address, password, phone number, professional status, and region. You are obliged to enter a valid email address; otherwise, it will not be possible to continue the registration process on the site. You are fully responsible for keeping your access password and any registration, authentication, and account information secure. You are fully responsible for any payment made through our site from your account. You have the option to consent to receive newsletters. In this way, you will be informed about our activity on the site.
Once registered on the website you will have the opportunity to choose from various types of materials you wish to purchase.
4. Payment and Invoicing
The prices displayed on the website, for each type of content, include VAT.
Payment can be made through any of the following methods: online, with a card following the payment steps and instructions provided at the time of payment; by bank transfer.
We are not responsible for any incorrectly processed payments. We are not responsible for errors recorded through the payment system, including but not limited to losses incurred using the card payment system.
The customer is obliged to choose the chosen payment method at the time of selecting the type of subscription, by checking the corresponding option, according to the steps of purchasing the subscription. You may be eligible for various discounts or other benefits for purchasing products. These benefits will be made known to the public through publication on the website and through the promotional means chosen by the Company.
An invoice for any order will be sent via email and can be downloaded. If desired, it is possible to request modification of the invoice in the month of issuance.
Card Payment Authorization
"Payment Authorization." After entering your card details, you will receive a pre-authorization message for a transaction amount of 0.00 euro. According to new European regulations, it is necessary that when authorizing the payment, you confirm that the card belongs to you so that a pre-authorization of the card can take place. Your card will be debited with the amount corresponding to the purchase. If you notice any discrepancies, please contact us and we will resolve any issues.
5. Withdrawal from contract
Because we aim for satisfied customers, the company provides special guarantees for the services offered through the website, which you can access without bureaucratic difficulties, with a simple notification to our sales office, via email at office@edusontv.net. Our operators will take and process your notification as quickly as possible, so you can recover your money paid for services you are not fully satisfied with promptly. To proceed with the refund, you may be asked to provide necessary data for this purpose (IBAN account, bank, SWIFT code, account holder, other information). If you do not provide the requested data, we will be unable to refund your money.
We do not allow the creation of successive accounts, with successive withdrawals, the use of the trial period, and the return of the cost in favor of the same user. Please note that the website is a site for services, existing on the site at the time of enrolment, and according to art. 16 lit. a) of Government Emergency Ordinance 34/2014, updated, contracts for the provision of services are exempted from the right of withdrawal after the complete provision of services, if the execution has begun with the prior express consent of the consumer and after he/she has confirmed that he/she is aware that he/she will lose the right of withdrawal after the complete execution of the contract by the professional.
If you wish to exercise the right of withdrawal, you just need to communicate your unequivocal intention to us by email at office@edusontv.net. Please provide us with your complete details, the type of subscriptions you wish to cancel and their price, and, if you opt for the refund method of the paid amount to your account, the account details where you want the refunded amount to be transferred.
You will receive a confirmation of the registration of your withdrawal request via email shortly. The withdrawal request will only be accepted if you respect the 14 calendar day term from the date of purchase.
Furthermore, the guarantee and implicitly, the withdrawal request, will be accepted only if the contract has NOT started and the company has not started to fulfil its obligations nor if you have not registered any other requests in this regard at office@edusontv.net.
Opting for withdrawal from the site implies the deletion of the access account on our website.
6. Liability and Limitations
By creating and using the Account, you assume responsibility for maintaining the confidentiality of the Account data (username and password) and for managing Account access, being responsible under the law for the activity conducted through the Account.
By accessing the website, creating an Account, and using the website, you expressly and unequivocally accept the Terms and Conditions of the website, as well as the delivery policy in its latest version communicated on the website. After creating the Account, using the content constitutes acceptance of the changes made to the Terms and Conditions of the website and/or the updated versions of the Terms and Conditions of the website. You are responsible for checking the final version of the Terms and Conditions whenever you use the website.
Acceptance of the Terms and Conditions of the website is confirmed by checking the corresponding checkbox on the website and/or by placing an Order and/or by making an online payment.
The Company does not assume responsibility for any kind of loss (material, financial, data, or information) that may directly or indirectly arise from the information included on the site or from the malfunctioning or improper functioning of this site.
We cannot be held responsible for any damage to your computer or viruses that may infect your computer or other equipment as a result of accessing, using, or browsing our website or downloading any content, information, materials, data, text, images, video, or audio from our website.
We are not liable for any damages, losses, claims, indirect damages, incidents, or consequential damages of any kind, arising out of or in any way related to any use of our website or the content, data, materials, or information found therein, with any failure or delay (including, without limitation, the use or inability to use any component of this website for purchase or payment), or the performance or non-performance by us or any provider, even if we or our provider have been advised of the possibility of damages to these parties or any other parties.
This disclaimer of liability applies to any damages or losses caused by any lack of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorised access to, alteration, or use of records, whether for breach of contract, harmful behavior, negligence, or based on any cause of action.
7. Complaints
Any dissatisfaction related to accessing, using, registering on our website, placing an order, aspects related to the order placed, aspects related to registration for events, and the like, will be communicated directly to us via email at office@edusontv.net.
Your dissatisfaction will be recorded, and you will receive a written response at the email address provided when you notify us of your dissatisfaction, within a maximum of 48 hours, counted from a business day.
The customer declares that they agree not to make these complaints public (on social networks, media, discussions at private parties, or in any other way) subject to bearing the damages caused for the image prejudice brought to the website owner by these actions.
Any complaint must be filed within a maximum of one month from the date of reporting the complained situation.
8. Intellectual Property
The content of this site, including but not limited to logos, stylized representations, symbols, images, photographs, textual content, and the like, as well as the entire content of the information contained on the current website and other online programs sold through the site, are the exclusive property of Eduson Education SRL. Copying, distributing, publishing, modifying, completing, using, displaying, including, linking, transmitting, removing marks, photographs, images, text fragments, displaying, selling, etc., the content, data, information, photographs, or other information found on the site or on the platforms/programs to which you purchase access through the site is not permitted without the express written permission of Eduson Education SRL. It is not allowed to transmit your access password to the website to a third party.
No Client acquires, through the use and access of the site, any right or license to use any of the information on the site or any intellectual/industrial property right over the products and/or services ordered from the site. No client has the right to use an automatic or manual device to monitor the materials available on the site.
9. Newsletters
Upon creating an account on the website, the Client expresses consent to receive newsletters.
The newsletter represents a periodic means of electronic communication (email, SMS) exclusively about products, services, events, promotions, etc. for a certain period, without any commitment from the owner regarding the information contained therein.
The Client can withdraw this consent at any time, without any obligation, by accessing the Unsubscribe button at the bottom of each newsletter received.
10. Force Majeure
Neither party to the contract is liable for the non-fulfillment on time or/and for the improper execution – in whole or in part – of any obligation arising from this contract, if the non-fulfillment or improper execution of that obligation was caused by force majeure, as defined by law, for reasons beyond the parties' control.
The party invoking force majeure is obliged to notify the other party, within 5 (five) days, of the occurrence of the event and to take all possible measures to limit its consequences.
11. Applicable Law
The contract shall be governed and construed in accordance with Romanian law. Any dispute between the website owner and the Client regarding the relationships arising from the use of the website shall be resolved amicably, and in case of failure, shall be subject to the competent courts of Cluj-Napoca.
12. Final Provisions
This site is owned by Eduson Education SRL, which grants you the right to access and use the site subject to your acceptance of these Terms and Conditions. By accessing and using the site, you automatically and unequivocally agree to comply with the Terms and Conditions on the site.
Eduson Education reserves the right to modify the Terms and Conditions at any time, without prior notice, by posting the updated version on the site. You are obligated to read the Terms and Conditions whenever you access the site. You are obligated to fully comply with the Terms and Conditions on the site and cannot claim ignorance of the Terms and Conditions in effect at the time of access, use, and/or placing an order on the site.
The site administrator reserves the right to modify the structure and interface of any page or subpage of the site at any time and at any freely chosen interval, having the right to temporarily, partially, or completely interrupt the services provided to clients through this site without any prior individual or general notification.
Promotions offered by Eduson Education SRL are announced on the site. Promotions become valid upon activation on the site and cease to be valid upon deactivation on the site. Promotions cannot be combined with each other or with other discounts and are valid only within the limits and respecting the conditions on the site.
These Terms and Conditions are supplemented by special aspects/provisions contained in the description of the products/events available on the site. In case of contradictions between these Terms and Conditions and the above-mentioned special provisions, the special provisions shall take precedence